Hierba Buena's Newest Product Drop!

We represent individuals that know the vibe, live the vibe, and get shit done while enjoying the vibe.

IYKYK...

SHOP NOW

Secure & Fast Shipping

Easy Returns

100% Satisfaction guarantee

FAQ's

Can I return or exchange a hat if it doesn’t fit?

Yes! you can return a hat if it doesn’t fit, but we recommend contacting us first to guide you through our return policy and procedures. Returns should be addressed to "[Your Store Name] Returns" and sent to the appropriate facility based on where your order was fulfilled. Please note, new shipping charges may apply if your return is due to an incorrect address or if the package was unclaimed. Unfortunately, exchanges are not currently supported, but you can return the item and place a new order in the correct size.

How long will it take to receive my order?

Once you place your order, it typically takes 2-7 business days for fulfillment, and shipping time depends on your location. For US orders, shipping usually takes 3-4 business days. For international orders, it may take longer, depending on customs and other factors. You’ll receive an email notification once your order ships, so you can stay updated.

Can I track my order once it’s shipped?

Absolutely! You’ll receive a shipping confirmation email with a tracking link once your order has been shipped. You can use this link to monitor the status of your package. If you encounter any issues, feel free to reach out, and we’ll assist you in tracking your shipment.

Can I cancel or modify my order after it’s been placed?

Once your order has been submitted, we start processing it immediately, so cancellations or modifications may not be possible. However, if you need to make changes, contact us as soon as possible, and we’ll do our best to assist you before the order is fulfilled. If the order has already been processed, you may still be able to return the item once it arrives.

5. What should I do if my package is lost or delayed?

If your package is lost in transit or delayed beyond the estimated delivery time, please contact us so we can investigate the issue. We'll work with Printful and the shipping carrier to either track down your package or send you a replacement. Any claims for lost packages must be submitted within 30 days of the estimated delivery date.

6. What happens if I receive a damaged or defective item?

If your hat arrives damaged or defective, please contact us immediately with photos of the issue. We'll work with Printful to either replace the item or provide a refund. Claims for misprinted, damaged, or defective items must be submitted within 30 days of receiving the product.

8. Do you offer international shipping?

Yes, we do offer international shipping! However, please note that shipping times may vary depending on the destination and customs processes in your country. You can track your order once it’s shipped to stay updated on its delivery status.